Do I have to make an appointment or can I just walk in?
The practice primarily works on an appointment basis. Please contact the practice to make an appointment. Walk-in patients are welcome; however, patients with appointments and emergencies are treated with priority.
Do I need a long consultation?
We do standard 15 minute-appointments. Some services, such as pap smears, health assessments, skin checks, or if you have a number of complex concerns to discuss with your GP, may need longer appointments.
How are diagnostic test results managed?
Test results are only given to the patient concerned. These results may be given over the phone by an experienced practice nurse; however, you will generally be asked to make an appointment with your doctor to follow up.
How do I get a medical certificate?
Medical certificates can be provided by your doctor following a consultation. Unfortunately, they cannot be backdated. Please try to present early in your illness should you require this service.
Is it possible to have telephone consultations?
Emergency phone calls will be forwarded directly to the doctor; however, it is unsafe to consult on an illness over the phone. In keeping with our philosophy of best practice, telephone consultations will not be carried out and patients are encouraged to make an appointment with the receptionist. If you require nursing advice, you may be directed to an experienced practice nurse.